Basics
What are the benefits of a loan through Cashare?
- Online from start to finish: You handle the application, documents and contracts through your account, without an appointment at a bank.
- Interest based on your creditworthiness: Your interest rate depends on your rating. A good financial situation pays off.
- Clear costs: The application is free of charge. There are no ongoing fees such as account maintenance or quarterly commissions. All fees are listed in the fee schedule.
- Pay off expensive debts: With a loan from Cashare, you can consolidate existing loans or credit card debts.
- Support up to the last instalment: We review the application, publish the loan project, handle the funding and manage the repayment. If you have any questions, our support team is there to help.
- Experience: Cashare is the first crowdlending platform in Switzerland.
Who funds my loan?
As soon as your loan project is published on the platform, private and institutional investors can fund it. For you, this makes no difference: Cashare is your contractual partner for all payments. We handle the funding and the repayment and pass your instalments on to the investors.
Link to this answerWhat is an instalment loan?
With an instalment loan (annuity loan), you repay the same amount every month. The instalment has two parts: interest on the outstanding amount and repayment of the loan.
At the start, the interest part is higher. With each instalment, the outstanding amount falls, and so does the interest part, while the repayment part rises. The instalment itself stays the same, which makes planning easy. With the last instalment, the loan is fully repaid.
You can find explanations of other terms in the credit glossary.
Link to this answerLoan application
What requirements do I need to meet for a personal loan?
- Place of residence in Switzerland or Liechtenstein.
- Age: at least 18 years.
- ID: Swiss passport or identity card, foreign national ID card C or foreign national ID card B. With permit B, you must have lived in Switzerland for at least two years (EU/EFTA) or five years (other countries).
- Regular income that allows you to pay the instalments. If you are in your probationary period, you need a seamless transition from your previous job.
- No open debt collection proceedings and no ongoing bankruptcy proceedings. It is best to settle paid debt collection proceedings with the debt collection office before you apply.
- Creditworthiness under the Consumer Credit Act (CCA): We check your budget and query the ZEK and the IKO.
You can apply for between CHF 1,000 and CHF 100,000, with a term of 1 to 60 months. Approval is only given after a full review of your details and documents.
Link to this answerHow do I apply for a personal loan?
- Fill in the application: In the loan application, choose the amount and term and enter your income, your expenses and any existing debts. You do not need to register separately.
- Pre-check: Your creditworthiness is pre-checked online straight away. If the result is tight, you can lower the amount or extend the term.
- Submit: When you submit the application, your account is opened. Confirm your email address using the link we send you.
- Documents: You upload the requested documents in your account. You will also find the invitation to identify yourself there.
- Review and offer: We review your application in full, set your rating and send you an offer with the interest rate and the annual percentage rate.
- Funding: If you accept the offer, we publish your loan project. Investors fund it.
- Identification, contracts and payout: After the funding, you receive the contracts. By then at the latest you must have identified yourself, see How do I identify myself? Once the statutory withdrawal period has passed, we pay out the loan.
You can see the status of your application in your account at any time.
Link to this answerCan I pay off an existing loan?
Yes. If you have a loan with a bank or another provider, you can apply for a new loan with Cashare and use it to pay off the existing one. This can lower your monthly costs and bring your debts together.
The application works like any other. We also need the existing loan agreement or a confirmation of the outstanding amount.
Link to this answerWhich documents do I need?
- ID: a valid passport or identity card; if you are a foreign national, your foreign national ID card as well.
- Payslips for the last three months. If you are self-employed, send the confirmation from your AHV compensation office instead, see I am self-employed. Can I apply for a loan?
- Health insurance policy showing the current premium.
- Tenancy agreement, if you rent your home.
- Debt enforcement register extract: you do not need to provide it. We order it ourselves for every application, for every place you have lived in the last two years.
- For debt consolidation: the existing loan agreement or a confirmation of the outstanding amount.
For identification, you also need proof of address, see How do I verify my identity?
Depending on your situation, we may ask for further documents, for example bank statements, proof of a 13th monthly salary or other income, your tax return or a divorce decree.
Link to this answerWhere do I upload my documents?
Log in and upload the documents in your account under "Documents". There you can also see which documents we have already accepted.
Link to this answerI have a fixed-term contract. Can I still apply for a loan?
Yes. However, the term of the loan must not be longer than your employment contract.
Link to this answerI am self-employed. Can I apply for a loan?
Yes, if you have been self-employed for some time and can prove a regular income. For this, we need a confirmation from your AHV compensation office (e.g. SVA) covering the last 12 months and, depending on your situation, your tax return. We do not ask for annual financial statements for a personal loan.
Link to this answerCan I take out a loan as a pupil or student?
You cannot take out a personal loan with Cashare while you are in an apprenticeship, at school or studying. It is only possible if you are training or studying alongside your job and earn more than CHF 3,000 a month.
For full-time education without your own income, education loans are available through Cashare's partner schools. Ask your school whether it works with Cashare, or contact us.
Link to this answerI have started an application. Where can I continue?
Log in with your email address and password. You will find the application you started in your account, where you can edit and submit it.
Link to this answerCan investors see who I am?
No. Only your username appears on the platform. So choose a name that does not reveal who you are; you can change it later under "User data".
To help investors decide, we show them your rating and some details of your financial situation, without your name and address. For legal reasons, your name appears in the assignment agreement that investors receive after the funding.
Link to this answerI no longer need the loan. Can I withdraw my application?
Yes. As long as the funding has not been completed, you can withdraw your application at any time. Simply write to the support team or use the mailbox in your account.
Once the contracts have been drawn up, you can still withdraw from the contract: within 14 days after you have received your copy of the contract for loans under the Consumer Credit Act (CCA), within 14 days from receipt of the signed contract for other loans. After that, and at the latest after the payout, you can no longer withdraw. However, you can repay the loan early at any time, see Can I repay my loan early?
Link to this answerIdentification
How do I verify my identity?
The Anti-Money Laundering Act requires us to identify you clearly. This takes three pieces of evidence:
- Online identification: After you submit your application, you receive an invitation. You take a photo of your ID and of yourself, which takes a few minutes.
- Personal confirmation: a transfer from your own account or a certified copy of your ID (see below).
- Proof of address: a recent bill in your name at your address, for example for electricity, telephone or internet. A payslip is not sufficient.
Transfer: Transfer CHF 5 by e-banking from your own bank account to Cashare AG, PostFinance, IBAN CH06 0900 0000 6076 2123 0. Please do not use a reference number; a payment at the counter is not sufficient.
Certified copy of your ID: Have a copy of your ID certified, for example with Swiss Post's "Yellow Identification", at your municipality or a notary. Send the original to the address in the imprint.
Upload the other documents in your account under "Documents".
Link to this answerWhy is Form A needed?
Form A records who is the beneficial owner of the assets. This is required by the Anti-Money Laundering Act. You fill it in once and send it to Cashare together with the loan contracts. If the beneficial ownership changes, a new form is needed.
Link to this answerInterest and rating
What interest rate can I expect?
The interest rate depends on your creditworthiness. After we have reviewed your application, you receive a rating, which determines your interest rate. The better the rating, the lower the rate.
For personal loans, the annual percentage rate is between 4.8% and 9.9%, including death insurance. Your offer shows the binding interest rate and the annual percentage rate before you decide.
Loans under the Consumer Credit Act (CCA) are subject to a statutory maximum: the annual percentage rate is at most 10%.
Link to this answerFunding and payout
When will the loan be paid out?
As soon as your loan project has been funded, you receive the contracts. Sign them and send them to us in the original, together with the other documents we have requested.
For loans under the Consumer Credit Act (CCA), you have 14 days to withdraw from the contract. The period starts as soon as you have received your copy of the contract. It is required by law and cannot be shortened. Loans over CHF 80,000 or secured by a property pledge or by deposited customary bank collateral are not subject to the CCA (Art. 7 CCA); a guarantee is not enough for this; for these, the withdrawal period is 14 days from receipt of the signed contract. Once the period has expired, we pay out the loan.
Link to this answerWhat happens if my loan project is not fully funded?
A partially funded loan project is also paid out: the contracts are drawn up as usual for the funded amount.
For the rest, you can start a follow-up loan project free of charge within 30 days. The term and interest rate stay the same. We publish it straight away, during office hours.
If you do not want the partial amount, you can withdraw from the contract free of charge within the withdrawal period (14 days under the CCA after you have received your copy of the contract, otherwise 14 days from receipt of the signed contract).
Link to this answerPayment protection insurance
What is the mandatory death insurance?
Every personal loan with Cashare is insured in the event of death, as far as the General Insurance Conditions (GIC) allow. If the insured person dies, the insurance covers the outstanding amount of the loan so that it does not become a burden on the heirs. How much the cover is, see How much am I insured for?
Link to this answerWhy should I insure my instalments against incapacity for work and unemployment?
If you become unable to work due to illness or accident, or lose your job through no fault of your own, you often lose income. The payment protection insurance then covers your instalments, and you can focus on getting well or finding a new job.
The insurance is optional. You choose it in the loan application; you can see the cost there before you decide.
Link to this answerHow much am I insured for?
- Death: The insurance covers the outstanding amount of the loan contract, up to a maximum of CHF 100,000, less any amounts you are in arrears with.
- Full incapacity for work due to illness or accident: After a waiting period of 60 days, the insurance covers the monthly instalment. It pays the lowest of three amounts: the instalment under the loan contract, the loan amount outstanding on day 61, or CHF 2,000 per month. Benefits are paid for a maximum of 12 months per claim.
- Involuntary unemployment: the same as for incapacity for work, also after 60 days and for a maximum of 12 months per claim.
The General Insurance Conditions (GIC) of AXA apply.
Link to this answerWho can take out the insurance?
You can be insured if, when you take out the insurance, you
- are at least 18 and under 65 years old,
- are named as the first person under "Borrower" in the loan contract,
- live in Switzerland,
- are employed in Switzerland on a permanent contract that has not been terminated, working at least 15 hours a week for the same employer, and
- are not aware of any upcoming termination of your employment.
This means part-time employees are insured if they work at least 15 hours a week. Among other things, illnesses and consequences of accidents that were known when the insurance was taken out, seasonal and partial unemployment and certain high-risk sports are not insured.
All conditions and exclusions are set out in the General Insurance Conditions (GIC).
Link to this answerWhat counts as incapacity for work?
For the purposes of the insurance, you are unable to work if illness or accident means you can no longer do your usual work at all (100%). This must be confirmed by a doctor with a practice in Switzerland. The insurer may ask for an examination by an independent doctor.
You can find the details in the General Insurance Conditions (GIC).
Link to this answerWhen does my insurance start?
Your insurance cover starts on the date shown in your insurance confirmation.
- Death: You are insured from that day.
- Incapacity for work and unemployment: A qualifying period applies first. Cases that occur in the first 30 days (incapacity for work) or 90 days (unemployment) are not insured.
If an insured event occurs later, the insurance pays after a waiting period of 60 days, see How much am I insured for?
Link to this answerHow much does the insurance cost?
The insurance costs a monthly premium. It depends on the cover you choose: death only, plus incapacity for work, or plus unemployment. You can see the cost in the loan application before you decide, and in the insurance confirmation.
You pay the premium together with your monthly instalment; it is shown on your bill, together with the Swiss Federal stamp duty. The premium remains payable even while the insurance is paying benefits.
Link to this answerRepayment
How do I pay my instalments?
After the payout, you will find the QR-bills for all instalments in your account under "Bills". Please always pay using the QR-bill so that we can allocate your payment correctly.
The amount of your monthly instalment is shown in the loan contract and on every bill. The easiest way is to set up a standing order or to have the instalments collected by direct debit, see How do I set up direct debit?
Link to this answerThe QR code for my bill is lost or no longer works. What can I do?
You can download the payment slip with a newly generated QR code from your account at any time. Then pay the instalment with this payment slip.
Link to this answerHow do I set up direct debit?
Your instalments can be debited automatically from your account. This is free of charge and can be cancelled at any time. You need an account in Swiss francs.
- Bank account (LSV+): Send the completed and signed form directly to your bank.
- PostFinance account (Debit Direct): Send the completed and signed form to Cashare. You can find the address in the imprint.
You can find the forms and instructions in your profile.
Link to this answerCan I receive my bills via eBill?
No, we do not offer eBill. The best option is to set up a standing order with the details from the QR-bill, or to have your instalments collected by LSV+ or Debit Direct, see How do I set up direct debit?
Link to this answerCan I repay my loan early?
Yes, at any time. Here is how:
- First pay all outstanding bills.
- Ask the support team for a final bill. You can do this at any time.
- Pay the amount on the final bill.
The final bill always calculates the interest and the outstanding amount up to the next instalment date. A processing fee is charged for early repayment; you can find the amount in the fee schedule.
Link to this answerWhat happens if I do not pay an instalment on time?
We send reminders in fixed steps:
- Payment reminder, free of charge.
- 1st reminder notice 10 days after the due date.
- 2nd reminder notice 20 days after the due date.
- 3rd reminder notice with notice of debt collection proceedings 30 days after the due date, with a payment deadline of 10 days.
From the 1st reminder notice onwards, reminder fees are charged, see How much are the reminder fees? In addition, late-payment interest applies to the outstanding instalments, see How high is the late-payment interest? If the next instalment is also not paid, the entire loan may become due for repayment and we will initiate debt collection proceedings.
If you are ever unable to pay an instalment, please contact the support team early. Together, we can often find a solution.
Link to this answerHow high is the late-payment interest?
For loans under the Consumer Credit Act (CCA), late-payment interest is no higher than the agreed annual percentage rate (Art. 18 para. 3 CCA). For other loans, the rate in the loan contract applies.
Link to this answerFees
How much does the loan application cost?
The application is free of charge, and you can use the platform for free.
A platform fee per year only applies once your loan has been funded. Depending on the model, it is charged when the loan is paid out or collected together with the monthly instalment. There are no ongoing fees such as account maintenance or quarterly commissions. Fees for special cases, such as early repayment, are listed in the fee schedule.
You can find the amount of the platform fee and the minimum fee in the fee schedule.
Link to this answerHow much are the reminder fees?
The payment reminder is free of charge. From the 1st reminder notice onwards, a fee is charged for each reminder level, and the fees add up. You can find the amounts in the fee schedule.
If the matter goes to debt collection, late-payment interest, processing fees and the costs of debt collection and debt collection proceedings are added.
Link to this answerYour account
How do I access my account?
Your account is created with your first loan application; you do not need to register separately. After that, you log in via the login page with your email address and password.
In your account, you can submit new applications, see the status of your applications and find contracts, bills and documents. Using it is free of charge.
Link to this answerWhere can I find my contracts?
Log in. You can find all your contracts in your account under "Contracts".
Link to this answerLegal note: Credit approval is prohibited if it leads to excessive debt (Art. 3 of the Swiss Federal Act against Unfair Competition – UWG).
Didn't find an answer?
Our support team is happy to help by phone, email or contact form.